Birdsong Tablet Return Form If, for any reason, you are not satisfied with your Birdsong Tablet, we will accept returns and exchanges of your tablet within 30 days of purchase. For your convenience, please review our hassle-free six step return process below. Once you have reviewed it, please fill out the rest of this return request form and press submit at the end. Email address * Please review our return process below before proceeding: Are you the purchaser? YesNoMaybeOther Please list your first and last name: What the best phone number to contact you at? Your order number should appear on the receipt that was emailed to you when you purchased the tablet. Please list that order number below. FedEx will pick up the return tablet from your address. Please provide the address FedEx should pick up the return tablet from: Alternative Options- Returning isn't your only option We want to ensure that you and your loved ones have truly had a chance to use Birdsong to it's fullest potential. So, we offer alternative options to meet your needs. If you are interested in any of the following options, please check the appropriate box and our team will be more than happy to discuss these options with you. Pause BillingExtend Return PeriodContact support with a questionExchange tablet size Help improve Birdsong. We're Listening! We would greatly appreciate it if you would take a minute to provide additional feedback on your experience. We take feedback seriously and your feedback will help us enhance our tablet for all of our customers. Thank you! What was the level of technical literacy of the end-user before receiving the Birdsong Tablet? No technical experience 12345 Very tech savvy Which of the following words would you use to describe why you are returning our tablet? Select all that apply. Tablet was too difficult to useThe content wasn't to our likingWe experienced technical issuesWe had WiFi connectivity problemsThe quality wasn't enoughWe found an alternativeYou’re missing a key feature I needPricing was too highI don't understand how to use your tabletOther How would you rate the value for money of our tablet? ExcellentAbove averageAverageBelow averagePoor How responsive have we been to your questions or concerns about our Birdsong Tablet? Extremely responsiveVery responsiveModerately responsiveNot so responsiveNot at all responsiveNot applicable How likely is it that you would recommend Birdsong to a friend or colleague? Not at all likely 12345678910 Extremely Likely Do you have any other comments, questions, or concerns?
